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A Professional and Effective Home Office
by Terri Olson
High rents, long commutes, family demands, few clients. What links them
together? They all contribute to a desire on the part of many lawyers
to flee the traditional office environment for the pleasures and
travails of practicing from home. Some lawyers just can't afford to
rent an office; others don't want to spend 10+ hours a day away from
home and family; others feel that a traditional office isn't
cost-effective given the number of clients they currently have.
In the past, most consultants felt that working from home was a no-no:
it would be perceived as less professional; equipment and supplies
would be inadequate; time would be fragmented. Nowadays, largely
because of improvements in computer and communications technology,
experts are less pessimistic, although still somewhat cautious. This
article isn't intended to explore the pros and cons of working from
home. Instead, it's aimed at helping those who have already decided on
the home office route to create the most efficient and most
professional environment possible.
If there is a Golden Rule, it should be Don't isolate yourself. The
lawyer practicing in a traditional office does have a substantial
advantage when it comes to day-to-day networking. He or she may be in
an office suite in a high-rise with literally hundreds of other
lawyers, or in a firm with four or five partners to consult, or next to
the courthouse with three more firms on the other street corners. At
home, there's just you. Unless you're at the courthouse daily, you may
see other lawyers and judges very rarely, and miss out on the
referrals, advice, and shoulders to cry on.
Therefore, as a home-based practitioner, it's critical that you take
steps to meet with other lawyers on a regular basis. Local Bar
association meetings, Bar section and other special interest group
meetings, regular Bar-wide meetings -- all are an excellent way to stay
in touch with the legal community. Even hanging around the courthouse
can be productive, especially if you have few clients and contacts and
want to get others used to seeing your face.
Equip your office properly.
Most lawyers who begin working from home anticipate moving on to a more
traditional office space when finances permit. Because of this, their
home offices frequently have a "temporary" feel, as if the occupant is
in the process of moving to new and better digs. Files may be stacked
here and there; furniture is uncomfortable; little attention is given
to aesthetics or traffic flow; office equipment is substandard.
I encourage all those in home-based offices to equip and organize their
work area as if they planned to continue working there for the next
twenty years. While you don't have to run out and buy a $1200 partner's
desk, you should have the standard paraphernalia of filing cabinets, a
large desk space, comfortable chair, desktop organizers, computer,
copier, printer, and fax machine. If space is limited, you may wish to
look into the multi-function copier/printer/fax machines (commonly
called "hydras") available now for $800 or less. Use in and out baskets
and real filing cabinets bought from an office supply company instead
of ordinary drawers or bookshelves. Resist mightily the temptation to
drag a chair over from the dining room -- buy a good, solid, ergonomic
chair designed to be sat in for long periods of time.
Treat your home office like an office.
While in your office, continually remind yourself that you are "at
work". (You may need to frequently remind others, like children,
spouses, and chatty friends of this as well!) Because a traditional
office has an obvious boundary -- the office door -- it's easier to
differentiate work and home. This naturally affects the line between
free time and work time, which can rapidly become blurred in a home
office. For many home based workers, this is seen as an advantage: you
can curl up and watch Oprah with advance sheets on your lap.
Unfortunately, the flip side of the coin is that you may find you are
never completely free from work -- you're reading law books in bed,
talking to clients with children at your feet, and dictating during
commercial breaks in Seinfeld. For those reasons -- being fair to
yourself and to your loved ones -- as well as the fact that you will be
more productive, you should maintain discrete office and home hours.
This blurring of the line between work and home affects your use of
space as well. Bad habits like spreading files all over the house, on
the dining table and upstairs in the bedroom, are much more readily
fallen into when the line between office and home may be an imaginary
one on the floor instead of a door you walk out of each night. Just as
you should try to keep work confined to work hours, you should also try
to keep work product confined to your office space.
Find room for staff. Most
lawyers who start home-based offices don't start out with staff, so
organizing work space to allow for a secretary or paralegal may never
occur to them. Then, when the client list grows and the work load
increases, they look around and realize that there's no place to put a
helper! If you anticipate a full-time legal practice, you should also
plan for staff. Planning includes such things as (of course) budgeting;
arranging for private work space (including space to collate
documents); procuring appropriate equipment, including a desk and
computer; and setting up communications, including at minimum a
telephone extension and networking your computer with your assistant's.
Take advantage of technology. A
lawyer with a computer with sophisticated calendaring or case
management software, a reliable Internet connection allowing at a
minimum for e-mail and Lexis or Westlaw, time and billing software, and
a good understanding of his or her word processing software can quickly
level the playing field between the home-based business and the
high-rise lawyers. The flip side is also true: lawyers who work at home
must take advantage of technology in order to remain competitive,
especially if they have no staff.
Provide for visitors. Without a
doubt, having the kind of practice that does not require you to meet
clients in your home is the most desirable. Very few private homes have
enough space to allow for a reception area or private entrance. Most
lawyers who practice from home arrange to rent meeting space in an
office building elsewhere. At a minimum, though, you should have
comfortable office-type chairs for the occasional visitor. If at all
possible, try to have your office located near a side or back door so
that visitors don't have to walk through private areas to meet with you.
Claim those deductions. The
I.R.S.'s position on home office deductions has softened from
impossible to merely difficult. Previously, many who worked from home
were terrified to take even obviously legitimate deductions for fear of
audits. It is true that home-office deductions are still more likely to
be audited than are standard business deductions, but so long as your
deductions are legitimate, you can quantify your business use, and you
maintain adequate documentation, you should not hesitate to claim all
the law allows.
Review your situation. All
lawyers, but especially those working from home, should regularly ask
themselves: "Why did I choose to work the way I did? Do my reasons
still apply?" Circumstances change, and these changes may dictate a
move away from home. If your home office was started because you needed
to economize, do you have the same financial limitations? If you work
from home because your law practice was part-time, is this still the
case? Many lawyers move from a home-based practice to a more
traditional one within a few years. If, however, you set up your home
office because you liked the flexibility, wanted to be closer to your
family, or faced a harrowing commute, you may find that you are content
with the situation and want to remain where you are.
Teri Olson is the former Director of the Law Practice Management Program.