Consumer Assistance Program

The State Bar's Consumer Assistance Program (CAP) helps people with questions or problems with Georgia lawyers. When someone contacts the State Bar with a problem or complaint, a member of the Consumer Assistance Program staff responds to the inquiry and attempts to identify the problem. Most problems can be resolved by providing information or referrals, calling the lawyer, or suggesting various ways of dealing with the dispute. A grievance form is sent out when serious unethical conduct may be involved.

  • Information for Consumers

  • Information for Attorneys

  • Pertinent Bar Rules


    All inquiries must be directed to the CAP Help Line at (404) 527-8759, or toll free at (800) 334-6865 ext. 759.

    CAP Staff:

    Lynda Hulsey, Director

    Steven Conner, Assistant Director

    Department Fax: (404) 287-8390

    Click here to view the list of CAP Committee Members.